Shipping policy

ORDER PROCESSING:
Please allow [time] to process your order. Expect an email within [time] to let you know your order is on its way!
COLLECT IN STORE - [Enter Address]
Orders can be picked up daily, starting at [now]. An email will be sent when your order is ready for pickup.

LOCAL DELIVERY
During checkout, enter your address and choose your shipping option. Click the "continue to shipping" button. Local delivery is available for addresses within [insert distance] of our store.
If the local delivery option does not appear during checkout, your order is not eligible for local delivery.
Orders placed before [time] during store opening hours [insert opening hours] will be delivered the same day. Orders placed outside these hours will be delivered the next day when we are open.
When your order is ready for delivery, you will receive an email with real-time tracking information.
FLAT RATE SHIPPING
Orders are generally shipped within [time] using [your shipping provider, for example, Canada Post standard delivery is 2 - 7 days]. A flat shipping rate of [fee] applies for orders shipped to [location outside of local region]. Optional: We do not currently ship outside of [your country].
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer flat rate shipping of $X to [list countries].
You can also highlight any free shipping thresholds you offer (for example, free shipping on orders over $75). For multiple shipping options, you can list carrier options, prices, and delivery times in a table.
Shipping Option Estimated Delivery Time Price
Option 1 X in X business days $X Option 2 X in X business days $X Option 3 X in X business days $X

INTERNATIONAL SHIPPING:
We offer international shipping to the following countries: [list of countries].
If applicable, you can also include countries you do not ship to: At this time, we do not ship to [list of countries].
If you are using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
If you offer multiple international shipping options, you can also list them in a table. You can include extended delivery times (e.g., 8 to 20 days) for international shipping, as expectations can vary greatly depending on the destination.
Shipping Option Estimated Delivery Time Price
Option 1 X to X business days $X Option 2 X to X business days $X Option 3 X to X business days $X
Your order may be subject to import duties and taxes (including VAT), which apply once a shipment reaches the destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 5 days after delivery, if the item is unused and in its original condition, and we will refund the full amount of the order minus the return shipping costs.
In the event that your order arrives damaged in any way, please contact us by email as soon as possible at official@ricamagic.com, providing your order number and a photo of the item's condition. We handle these situations on a case-by-case basis, but will do our best to work toward a satisfactory resolution.
If you have any further questions, please feel free to contact us at official@ricamagic.com